Privacy Policy
Last Updated: 28th November 2025
Effective Date: 28th November 2025
AASLT (“we,” “us,” or “our”) operates [Website URL] (the “Website”). We recognize that medical information is highly sensitive. We are committed to protecting the privacy and security of our patients (both recipients and donors), their families, and website visitors.
This Privacy Policy outlines how we collect, use, store, and disclose your data in accordance with Indian laws, including the Information Technology Act, 2000 and the SPDI Rules, 2011.
- Information We Collect
We collect two types of information: Personal Information and Sensitive Personal Data or Information (SPDI).
- Personal Information
This is information that can identify you but does not contain medical details.
* Name
* Contact details (Phone number, Email address)
* Residential address
* Age and Gender
* Next of kin / Emergency contact details
- Sensitive Personal Data (Medical & Health)
Given the nature of liver transplantation and hepatology, we may collect specific health data, including but not limited to:
* Medical History: Past surgeries, current medications, allergies, and comorbidities (diabetes, hypertension, etc.).
* Diagnostic Reports: Liver Function Tests (LFTs), viral markers (Hepatitis B/C), imaging (CT/MRI), and biopsy reports.
* Transplant Specifics: MELD scores, donor compatibility data, blood group, and tissue typing.
* Lifestyle Information: Alcohol consumption history, BMI, and dietary habits.
* Financial Information: Insurance details or payment information (processed via secure third-party gateways; we do not store CVV numbers).
- How We Collect Information
We collect information through the following methods:
* Directly from you: When you fill out “Book an Appointment” forms, “Contact Us” forms, or second-opinion request forms on our website.
* Consultations: Notes taken during video (telemedicine) or in-person consultations.
* File Uploads: When you upload lab reports or patient history documents via our secure portal or email.
* Cookies: Passive data collection regarding your browser type, IP address, and time spent on the site to improve website performance (Google Analytics).
- Purpose of Collection
We use your data strictly for the following purposes:
* Medical Diagnosis & Treatment: To evaluate eligibility for liver transplantation, hepatobiliary surgery, or medical management of liver disease.
* Communication: To confirm appointments, send prescription reminders, or provide pre/post-operative instructions.
* Coordination: To coordinate with hospitals, diagnostic labs, and transplant coordination committees (if required for organ allocation).
* Legal Compliance: To comply with the Transplantation of Human Organs and Tissues Act (THOTA) and other Indian medical regulations.
- Disclosure and Sharing of Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We may share your information only in the following scenarios:
* Associated Hospitals: With the hospital administration where the surgery or admission is scheduled.
* Diagnostic Partners: If you ask us to arrange tests, we may share necessary details with the lab.
* Legal Requirements: If required by court order, government health agencies, or to comply with the Human Organ Transplant laws in India.
* Service Providers: Trusted third parties who assist us in operating our website or servicing you (e.g., IT support, appointment software), provided they agree to keep this information confidential.
- Data Security
We implement Reasonable Security Practices as mandated by the IT Act, 2000.
* Encryption: Data transmitted via the website is protected using Secure Socket Layer (SSL) technology.
* Access Control: Only authorized personnel (medical team and administrative staff) have access to patient records.
* Storage: Digital records are stored on secure, HIPAA/GDPR-compliant cloud servers or encrypted local servers.
Note: While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
- Your Rights
As a user/patient, you have the right to:
* Access: Request a copy of the medical data you have provided to us.
* Correction: Request correction of any inaccurate personal or medical information.
* Withdrawal of Consent: You may withdraw your consent for us to process your data at any time by contacting us in writing. Note that this may limit our ability to provide medical services.
- Third-Party Links
Our website may contain links to other websites (e.g., health education sites, hospital portals). We are not responsible for the privacy practices of those external sites. We encourage you to read their privacy policies.
- Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
* Name: [Name of Officer/Doctor]
* Email: [Email Address for Privacy Concerns]
* Phone: [Phone Number]
* Address: [Clinic/Hospital Address]
- Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated version will be posted on this page with the “Last Updated” date.
Disclaimer
The content provided in this Privacy Policy is for informational purposes and intended to comply with Indian laws. It does not constitute an attorney-client relationship. We recommend consulting with a legal professional to ensure full compliance .